Apex Systems combines with parent company On Assignment to make it the 2nd largest IT staffing agency in the country.

Apex has an opportunity for a

Desktop Support for a client in

Riverhead, NY.

If interested in discussing the position further, please send an MS Word version of your resume to Andrew at [Click Here to Email Your Resum ]

Here are the details:

Desktop Support

Riverhead, NY


3+ Month W2 Rolling Contract

Day-to-Day Responsibilities:

Answer, evaluate, and prioritize incoming CA incident and change tickets from technical support helpdesk for clients experiencing problems with hardware, software, networking, and other computer-related technologies.
Handle problem recognition, research, isolation, resolution and follow-up for routine user problems
Log and track client issues using problem management database, and maintain historical records and related problem documentation.
Assist in implementing internal moves, add and changes for IT equipment and coordinating moves with Desktop Services Project Manager.
Conference room setups for both internal conference room as well as external locations
Perform imaging and conditioning of all IT equipment.
Handle and manage special projects and requests as designated by the management team.
Set up and configure new systems, new applications, and upgrades.
Manage user account information, permissions, and rights, including groups.
Respond to tickets and troubleshoot and resolve problems in a timely manner.
Maintain, analyze, and repair hardware and software systems.
Support and enforce information technology (IT) policies.

Must Haves:

High school or equivalent, Bachelor s Degree in Computer Science preferred
At least 1 year Technical Support and Customer Phone support
Ticketing systems and printer support capabilities

For this opportunity, you will also be eligible for benefits through Apex for the contract period, a W2 hourly rate, weekly pay, and direct deposit!

Apex Systems Inc. is an equal opportunity employer and encourages female and minority applicants to apply.

Associated topics:
audio, audiovisual technician, av technician, camera, grip, radio, sound editor, video teleconference, visual, voip

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